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Company Policy

Satisfied customers are the real assets of an enterprise

This is the motto on which our Group, furnishings manufacturer and Italian leader in modular kitchen production and sales, has based its success.

Our main objective is to achieve maximum customer satisfaction, understood as the capacity to provide products and services that fully meet their expectations. All this while giving top priority to environmental protection, to occupational health and safety, to privacy, to the relationship with employees, co-workers and with the surrounding area and the enhancement of social and interpersonal relations.

Our Values

Our daily commitments are based on the following values:

AWARENESS careful management of the symbolic and stylistic contents of our brands and products QUALITY constant improvement of the reliability of all the products and services we offer METICULOUSNESS prevention and elimination of the potential sources of defects in every corporate phase
INNOVATION “inventiveness in the kitchen”, achieved both by introducing new forms and materials and by responding more and more effectively to the requirements of functionality, health, safety and the environment EFFICIENCY innovation made affordable through the improvement of all processes
UPRIGHTNESS adhering strictly to all applicable laws and reference standards ETHICS emphasis on human and moral values in business and work ECOLOGY respect for the environment in every phase of operations SAFETY guaranteeing the health and safety of workers and the security of data processed
PARTICIPATION promotion of the interests, growth and wellbeing of all the human resources employed INVOLVEMENT extension of the principles of quality, environmental protection and workplace health and safety to suppliers and associates RESPONSIBILITY consideration of the broader consequences of corporate decisions

 

The pursuit of these commitments with firmness and conviction will allow us to grow and strengthen our reputation over time. To this end, we believe it is necessary to preserve and further develop our Integrated Management System for Quality Control, the Environment and workplace health and safety, in accordance with the requirements of UNI EN ISO 9001, UNI EN ISO 14001, UNI ISO 45001 standards and the EU Regulation 2016/679 concerning Privacy.

Our aims

This System must be a guarantee and transparency tool for our customers and for all stakeholders and it should contribute towards achieving the following goals:

  • to design and to produce beautiful, reliable, perfectly functional, safe and environmentally friendly kitchens that fully meet our customers' most diversified requirements
  • to keep the costs at competitive levels
  • to guarantee that products and services comply with quality standards
  • to ensure promptness in terms of deliveries and be on punctual on all deadlines
  • to constantly improve company processes, by monitoring them using effective indicators
  • to increase our suppliers' and retailers’ awareness regarding issues such as quality, ethics, the environment and workplace health and safety
  • to improve internal and external communications
  • to develop a proper qualification of our distribution network
  • to satisfy our compliance requirements, whether legal requirements or those the company has voluntarily assumed
  • to control and reduce the consumption of resources by using as much as possible renewable resources
  • to protect the environment in carrying out our activities within the scope of the Management system
  • to prevent pollution and, in particular to control and reduce emissions and waste materials
  • eradicating at source, wherever possible, dangers to health and safety and reducing risks
  • to progressively lower the occupational accidents and diseases that concern the workers
  • to increase the personnel’s level of knowledge, competence and awareness through constant training and information activity
  • committing to the consultation and participation of workers and of their representatives
  • guaranteeing the correct management of the personal data processed

 

The success of the Integrated System will depend mainly on the full involvement of the entire company structure, which will have to be transformed into an active role and the promotion of the constant improvement activities.

 

Montelabbate, June 1, 2020